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Creators/Authors contains: "Fleming, Rebecca J"

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  1. We consider mobile maps, the everyday smart-device-based programs that locate the user, provide insights into local space, and support wayfinding – or do they? The authors collectively reflect on past infuriating experiences with failures of mobile maps as pedestrians. We synthesise these thick descriptions, what we call reflective auto-aggro-ethnographies, to identify shortcomings in mobile maps: hidden verticality, missing local detail, incorrect sensor data, and poor pathing. We turn to human-centred design to point out how these shortcomings should be (or, rather, should have been) addressed. 
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    Free, publicly-accessible full text available April 25, 2026